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CHIPS Articles: Teleworking? Use Collaboration Services More Securely, NSA says

Teleworking? Use Collaboration Services More Securely, NSA says
By CHIPS Magazine - April 27, 2020
Many U.S. Government employees and military service members are working from home to provide continuity of government services due to the coronavirus pandemic. Malicious cyber criminals are taking advantage of this, said the National Security Agency.

To mitigate these risks, the NSA’s recently released Selecting and Safely Using Collaboration Services for Telework. This cybersecurity guidance contains a snapshot of current, commercially-available collaboration tools available for use, along with a list of security criteria to consider when selecting which capability to use, NSA said. In addition, the guidance contains a high-level security assessment of how each capability measures up against the defined security criteria, which can be used to more quickly identify the risks and features associated with each tool.

A more in-depth version of Selecting and Safely Using Collaboration Services for Telework is also available.

NSA encourages all teleworkers to review this guidance to make better-informed decisions about which collaboration capability best meets their particular need. By following the practical guidelines listed in the CSI, users can mitigate some of the risks posed by malicious cyber threats.

To read more information about cybersecurity, see NSA's Cybersecurity Advisories & Technical Guidance at

NSA Cybersecurity Information Graphic
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