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CHIPS Articles: NGEN Service Management, Integration, & Transport Contract Enables NMCI Transformation

NGEN Service Management, Integration, & Transport Contract Enables NMCI Transformation
By Jimmie Griffin, Naval Enterprise Networks Deputy Program Manager - January-March 2020
With the award of the Service Management, Integration and Transport (SMIT) contract, the Department of the Navy (DON) has successfully completed the long-intended information technology (IT) acquisition goal of segmenting network services into multiple contracts. The SMIT contract is the second and largest of the Next Generation Enterprise Network Re-Compete (NGEN-R) family of contracts.

On Feb. 5, 2020, the Navy awarded the NGEN-R SMIT contract to Leidos, Inc. based in Reston, Virginia. SMIT is a fixed-price and cost-plus fixed-fee Single Award Indefinite Delivery Indefinite Quantity (IDIQ) contract, with a five-year base period and three one-year options. SMIT will provide secure end-to-end information technology (IT) services to more than 400,000 hardware devices used by more than 650,000 users at nearly 1,700 Continental United States (CONUS) and Outside of the Continental United States (OCONUS) sites worldwide via the Navy Marine Corps Intranet (NMCI), OCONUS Navy Enterprise Network (ONE-Net), Marine Corps Enterprise Network (MCEN) and other legacy networks. The contract has a potential estimated value of $7.7 billion.

The NGEN-R SMIT contract is designed to sustain existing network services while transforming ashore DON networks. SMIT will provide base network services that are currently provided under the NGEN contract such as electronic software delivery, end user core build, endpoint detection, logistics management, network operations, security operations, service desk, transport and virtualization services. Additionally, the SMIT contract includes a major focus on network transformation and modernization, which is a key component in the DON’s network modernization efforts, to support and enable the DON’s future digital service needs.

“This contract will enable the digital modernization of our enterprise networks, which are the foundation for the Department of Navy business,” said James F. Geurts, assistant secretary of the Navy for research, development and acquisition. “Our future enterprise networks will provide Sailors, Marines and our civilian workforce the tools they need to be more efficient at increasing Naval capabilities – and further empowering our Navy Marine Corps team to compete and win.”

The SMIT contract is the second of two NGEN-R primary contracts. SMIT services fall into three main categories:

  • Service management to include planning and execution of services and management functions needed to deliver the network and provide mechanisms to resolve incidents, acquire new services, validate changes to services and receive training on new offerings.
  • Service integration to include integrating interdependent services executed by multiple service providers, orchestrating delivery of end-to-end services to customers and focusing on core IT services such as the enterprise service desk.
  • Transport services to include planning, provisioning and sustainment of the physical network and the management and optimization of end-to-end transport.

“The NGEN-R SMIT contract is a critical element of the ‘Modernization’ theme from the DON Information Superiority Vision and is essential to realizing Navy and Marine Corps execution of the DoD Digital Modernization Strategy,” said Aaron Weis, the Department of the Navy’s chief information officer.

The other NGEN-R primary contract, the End User Hardware (EUHW) contract, was awarded on Oct. 8, 2019 to HPI Federal LLC, based in Washington, DC. EUHW is a fixed-price Single Award Indefinite Delivery Indefinite Quantity (IDIQ) contract with a three-year base period and six one-year options. EUHW will supply end-user computing and peripheral devices to Navy and Marine Corps users. By the end of the base period, more than 400,000 seats will be refreshed with newer end user devices.

Together, the NGEN-R SMIT and EUHW contracts will provide information technology and support services to NMCI, MCEN and the OCONUS Navy Enterprise Network (ONE-Net) platforms. The three platforms support CONUS and OCONUS Navy and Marine Corps users. The NGEN-R contracts are the follow-on to the current Next Generation Enterprise Network (NGEN) contract that ends Sept. 30, 2020.

“The capabilities and network services acquired through the NGEN-R family of contracts will transform the working environment for Navy and Marine Corps users by providing additional flexibility, enabling cloud capabilities and allowing the DON to operate, maintain and protect critical operational and business platforms,” said Ruth Youngs Lew, program executive officer for Enterprise Information Systems. “Moving from a single-service contract to a multiple contract model provides the DON with best value by fostering competition among best-in-class service providers.”

Transformation as part of the continuum of network services
The NGEN-R SMIT contract provides the DON with a wide range of network services including wired and wireless connectivity, print and storage, user productivity and software core build, computer infrastructure, systems integration, service desk, and computer network operations and defense.

In addition to the baseline NGEN services, key deliverables include:

  • The Network Transformation & Modernization Plan, a continuously updated five-year projection of NMCI modernization projects developed using Model Based Systems Engineering principles, to provide for the continuous evolution of the network using new technologies, solutions and services to provide operational efficiencies, enhance network defense and meet emerging requirements.
  • Introduction of key technologies such as the Integrated Naval Operational Command & Control System (INOCCS), unified capabilities, user self-provisioning, dynamic allocation of bandwidth, automation/orchestration, compliance as code, alignment to Windows as a Service, and software-defined networks.
  • Enterprise-wide migration to Microsoft Office 365 and alignment with the Department of Defense’s (DoD) Enterprise Office Solution (DEOS) initiative.
  • Optimization of the network’s computer and storage infrastructure and alignment with DoD’s Joint Enterprise Defense Infrastructure (JEDI) initiative.

Network transformation and modernization is necessary to the support continued evolution of end-user productivity while adding continuous cybersecurity and command and control capabilities. DON-specific network requirements will be developed and implemented on a continuum of transformation and modernization over the life of the contract, updated annually to evolve the network architecture in response to evolving threats and available technologies for improving performance and network operations across the enterprise.

“Establishing the Network Transformation & Modernization Plan as a key deliverable within the SMIT contract and not as a post-award add-on ensures a ‘state-of-the-shelf’ networking platform that will continue to support the DON’s evolving digital demand for years to come,” said Capt. Ben McNeal, program manager for the Naval Enterprise Networks Program Office. “The annual update requirement provides the DON with the ability to ensure network operational agility to incorporate emerging technologies while combatting evolving threats.”

A key feature in the SMIT contract is implementation of the INOCCS framework that will provide the Navy with enhanced network situational awareness and network management capabilities by improving network operations and establishing an out-of-band management for potentially all naval networks as INOCCS expands. INOCCS supports the DoD Information Networks, Navy (DoDIN-N) Operations and cyber defense process and functions, aligning with the Joint Information Environment (JIE). INOCCS will be data-centric, eliminate silos and encompass solutions for managing, controlling and operating IT services end-to-end through common user interfaces that emphasize data, not tools, and enables a highly collaborative operational environment.

Other key technology requirements of the SMIT contract include:

  • Expanding voice, video, and data over IP services (unified capabilities) broadly across the NMCI user base.
  • Self-service provisioning of end-user software and services (user self-provisioning).
  • On demand and equable allocation of bandwidth across all users (dynamic allocation of bandwidth).
  • Leveraging cloud services to automate, arrange, and coordinate functions to reduce costs and increase productivity (automation/orchestration).
  • Automating the deployment, testing, monitoring and reporting of device and software configurations across the enterprise (compliance as code).
  • Adopting Microsoft’s continuous Windows 10 update methodology (Windows as a Service) as a base service.
  • Utilizing software to control the allocation of resources at a virtual level and provision new devices (software defined networks).

“Key features of this new contract stem from many years of lessons learned and a lot of great Naval talent,” said Manuel Hermosilla, executive director of U.S. Fleet Cyber Command / U.S. 10th Fleet. “This has been truly an integrated DON effort between the Acquisition, Engineering, Resource Sponsor, the Fleet (the user), the TYCOM and the Network Operator. The NGEN-R SMIT contract will bring the network the DON needs to the fight and win the Great Power Competition. We have coupled network transformation, user services with a focus on folding in the capabilities to effectively assure services to the Fleet and command and control those services under a common integrated system of systems. The Integrated Naval Operations Command and Control System, or INOCCS, will provide Fleet Cyber/US 10th Fleet the capabilities it needs to operate, secure and effectively defend the enterprise with precision, accuracy and gain a competitive edge over our adversaries.”

The SMIT contract offers several advantages and enhancements. For example, cloud-based productivity services can be segmented from the contract and provided separately, with services integrated by the SMIT contractor for a seamless user experience while aligning to DON and DoD service provisioning objectives. Another example is the requirement for all future capabilities and solutions to operationally align to the INOCCS, ensuring a common Navy interface and methodology for operating, monitoring, and defending NMCI.

Additionally, SMIT allows for the convergence of the Navy’s existing CONUS and OCONUS enterprise networks, which will drive standardization of network infrastructure, services and processes. The timing of the creation of a single Navy platform has not been determined yet.

“The SMIT contract will enable the transformation and modernization of the DON’s networking platforms,” Youngs Lew said. “It includes requirements that support continuous updates to the network and introduces new technologies that will improve productivity and enhance the computing experience of the users we serve.”

Program Executive Office for Enterprise Information Systems
The Program Executive Office for Enterprise Information Systems (PEO EIS) oversees a portfolio of enterprise-wide information technology (IT) programs designed to enable common business processes and provide standard IT capabilities to Sailors at sea, Marines in the field and their support systems.

Naval Enterprise Networks
The Naval Enterprise Networks (NEN) is the acquisition program for Navy Marine Corps Intranet (NMCI), Outside the Continental United States (OCONUS) Navy Enterprise Network (ONE-Net), and Marine Corps Enterprise Network (MCEN). NEN provides secure, net-centric data and information technology (IT) capabilities and services in United States Navy (USN) and United States Marine Corps (USMC) across 2,500 locations around the world. Our capabilities include core IT-based network transport, compute, storage, end-user, mobility, systems integration, service desk, and computer network operations and defense services. As the chosen platform for network consolidation/convergence of ONE-Net and other legacy networks, NEN will enable implementation of Navy’s Cloud First Strategy while driving faster adoption of industry practices and increased security posture.

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